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Switchboard Operator
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Competition #:01491945
Employee Type:CASUAL
Bargaining Unit:HEU
Reports To:MANAGER
Hourly Wage:$23.34
Close Date:APRIL 07, 2021*
Comments:Please submit a High School Diploma and a Typing Test (min. 45 wpm within past 48 months) from recognized institution

Position Summary

Kelowna General Hospital is looking for a Casual Switchboard Operator. Apply today!

When you apply, please ensure you include the following documentation for your application to be considered:
• A current Typing Test 45 wpm or greater completed within past 48 months from a recognized institution, (ON-LINE TESTS NOT ACCEPTED);
• Your Grade 12 Diploma;
• Your Resume indicating two year’s recent related experience, Or an equivalent combination of education, training and experience;
• A Cover Letter stating your availability to start in a new position;
• Certificates/Diplomas/Transcripts must be from accredited Schools/Colleges/Universities.

This position performs a variety of switchboard, registration and cashier duties, such as:

• Processes calls (internal and external) and establishes communication links;
• Provides information to customers and assists in relaying messages;
• Answers emergency calls and follows established communications procedures in emergency situations;
• Maintains Physician paging system and after hours physician’s emergency lines;
• Records and organizes data to facilitate the operations of the morgue;
• Receives "On-Call" information from physicians and updates data as required;
• Receives patient porter requests and dispatches transfers to the patient porter team;
• Maintains confidentiality of classified information.

Hours of work: Rotating Days, Evenings – 06:30 to 14:30, 14:30 to 22:30, 10:00 to 18:00, 07:30 to 13:30, 13:30 to 19:30

This is a Casual opportunity. Casual means there are no guaranteed hours and work requirements can vary from 0 - 37.5 hours per week.

Come live, work and play where others only vacation. Make a difference. Love your work. Apply today!

Education, Training and Experience:
• Grade 12,
• Two year’s recent related experience, Or an equivalent combination of education, training and experience
• Completion of a Typing Test 45 wpm or greater, dated within the past 48 months and must be issued from a valid institution only. (ON-LINE TESTS ARE NOT ACCEPTED)

Skills and Abilities:
• Ability to keyboard at 45 w.p.m.
• Ability to communicate effectively, both verbally and in writing.
• Ability to deal with others effectively.
• Ability to physically carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment.


**Please Note**
• We invite applicants to self-identify as First Nation, Métis or Inuit within cover letters and/or resumes.
Interior Health now offers assistance from an Aboriginal Employment Advisor. If you self-identify as Aboriginal (First Nations, Métis or Inuit) and if you would like assistance with the application process, job readiness, interview readiness or tips for resume and cover letter writing, send your question via email to to be redirected to the Employment Advisor.

* All postings with a closing date specified close at 11:59 pm PT