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Employee Health & Wellness Abilities Coordinator (WORKSITE LOCATION IS FLEXIBLE)
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Competition #:01704907
Bargaining Unit:NON-CONTRACT
Close Date:JUNE 14, 2022*
This posting is covered by the Provincial Health Officer’s mandatory COVID-19 vaccination orders and selected applicant(s) must comply.

Interior Health now offers assistance from an Aboriginal Employment Advisor. If you self-identify as Aboriginal (First Nations, Métis or Inuit) and if you would like assistance with internal career exploration, send your question via email to to be redirected to the Employment Advisor.

Position Summary

Employee Health & Wellness is a priority at Interior Health and we have an amazing opportunity available! Interior Health is seeking an Employee Health & Wellness Abilities Coordinator!

This is a term specific full time position until March 31, 2023.

About the role:

The Employee Health & Wellness Abilities Coordinator supports the operation of the IH Employee Health & Wellness Program that enables ill and/or injured employees to stay at work or return to productive work in a timely, safe and sustainable manner. The Employee Health & Wellness Abilities Coordinator provides effective case management for the more complex return to work claims utilizing Employee Health & Wellness Enhanced Disability Management Program processes. The Employee Health & Wellness Abilities Coordinator works independently on non-complex disability case management and accommodation claims in accordance with the Enhanced Disability Management Program: Human Rights Legislation; identifies claims that have been on Long Term Disability (LTD) for Return to Work (RTW) opportunities; coordinates modified/alternate work placements in order to mitigate absences from work for both occupational and non-occupational injuries/illnesses that have an extended absence due to complicated medical issues; advises and interfaces primarily with managers, Human Resources (HR), unions, Workers Compensation Board (WCB) and LTD representatives to ensure integration of services that promote the highest level of physical and mental health for employees.

Some typical duties:

• Provides advice, support and education related to disability case management and medical accommodation and return-to-work planning.

• Reviews and interprets medical information outlining employee’s long-term medical limitations and restrictions; identifies gaps in processes and obtains further medical identifying RTW opportunities under the Enhanced Disability Management Program and Human Rights Legislation.

• Provides advice and analysis with respect to the workplace demands of prospective placements and shares appropriate information to facilitate an assessment with the manager in relation to whether the RTW or accommodation is appropriate for the unit and sustainable.

• Utilizes a disability case management model to assist employees who have complicated medical injuries/illnesses and cannot return to their own job for an extended length of time or not at all; collaborates with third party insurers (WSBC, Long-term Disability Carrier) and initiates the coordination for the collection of further medical, interprets the medical and identifies return to work opportunities for non-complex disability case management files: Works in collaboration with the Employee Health & Wellness Advisor and Program Leader, to develop, and/or implement recovery plans when they involve more in-depth medical case management and/or are complex cases as required.

• Works with other team members to coordinate the Employee Health & Wellness program and ensures that her/his area of responsibility is in alignment with the Enhanced Disability Management Program (EDMP) processes, ensuring employees return to work in a safe and timely manner through a coordinated partnership with key stakeholders.

• Interprets and applies collective agreement provisions related to EDMP by working within the WCB Act & Regulation, Human Rights Legislation and Long Term Disability Benefit Plans; educates Managers, Unions and employees on related processes, collective agreements and applicable legislation.

• Monitors program expenditures and invoices; identifies discrepancies and/or program needs and communicates as appropriate.

• Monitors LTD and WSBC claims on Vocational Rehabilitation for possible RTW opportunities and updates appropriate stakeholders by coordinating & implementing return to work opportunities i.e. the Union, Manager, employee, and insurers as required.

• Acts as a contact for internal and external inquiries for Employee Health & Wellness information and/or assistance and refers inquiries to the appropriate team member, third party stakeholder or management as necessary.

• Compiles analyses and maintains statistical data; produces and distributes summaries and reports as required; receives correspondence from WSBC, LTD, and other key stakeholders; and enters relevant information into appropriate database.

• Evaluates and analyzes RTW/Accommodation processes within area of responsibility using a variety of tools and techniques and makes recommendations to continually improve processes.

• Performs a variety of duties such as preparing correspondence, reports, minutes, charts, and graphs utilizing applicable software applications.

• Performs other related duties as required.

We invite applicants to self-identify as First Nation, Métis or Inuit within cover letters and/or resumes.

Interior Health now offers assistance from an Aboriginal Employment Advisor. If you self-identify as Aboriginal (First Nations, Métis or Inuit) and if you would like assistance with the application process, job readiness, interview readiness or tips for resume and cover letter writing, send your question via email to to be redirected to the Employment Advisor.

If this sounds like a perfect opportunity for you, apply today!

Education, Training, and Experience
• A Bachelor’s degree in a health discipline such as Kinesiology, Disability Management, Rehabilitation, or related field.
• One year of recent related experience in the area of disability case management in a health care and/or a large complex multi-site union environment.
• Or an equivalent combination of education, training and experience.

Skills and Abilities
• Knowledge of current trends in occupational health & safety and related best practice.
• Demonstrated proficiency in managing occupational health and/or insurance disability claims.
• Ability to compile, analyze, and maintain statistical data.
• Knowledge of claims and case management, Human Rights Legislation, WCB Legislation, Human Resource practices, and relevant collective agreements.
• Exceptional decision-making and analytical and problem-solving skills.
• Demonstrates ability to tackle contentious situations and negotiate positive results.
• Demonstrated ability to exercise tact, good judgement and initiative, deal with frequent and random changes; make decisions for a wide variety of complex business matters.
• Resourceful; well-organized; systematic analysis’ strategic thinking’ critical thinking’ attention to detail.
• Leadership and management skills.
• Highly developed business writing and verbal communication skills with the ability to document work appropriately. Practices diligence and care when maintaining, monitoring, calculation and summarizing data, records and budget information.
• Optimizes departmental effectiveness and contributes to organizational success by applying excellent time management skills to prioritize and complete assignments and schedule actives.
• Must have a positive attitude, a commitment to quality service, and be able to cope with the stress inherent in the nature of disability claims assessing including high work volumes.
• Ability to handle calls of a sensitive or emotionally charged nature.
• Adaptability and flexibility are keys to success in this role.
• Ability to work independently and as a team member.
• Ability to organize and prioritize tasks in a rapidly changing environment.
• Ability to respect the confidential nature of the services provided and information gathered.
• Ability to develop and maintain effective working relationships with internal and external stakeholders.
• Ability to operate related equipment including applicable software applications.
• Physical ability to perform the duties of the position.

* All postings with a closing date specified close at 11:59 pm PT