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Manager - Long-term Care, Keremeos
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Competition #:01236275
Bargaining Unit:NON-CONTRACT
Close Date:MARCH 22, 2019*

Position Summary

Are you a strong and dynamic leader who is passionate about health care? We are seeking a Manager to join our fantastic team in Keremeos! This is a blended role covering both Long-term Care and Community services.

The Manager is responsible for the overall management of the long-term care facility and accountable for ensuring quality, cost effective long-term care services and programs; sound fiscal management practices; adherence to relevant legislations, regulations, and regulated health/professional standards; and the safety and well-being of the individuals and staffs.


• Facilitates and directs the development, implementation and evaluation of facility-specific goals and objectives in alignment with Interior Health (IH) and Long-term Care Services’ (LtC) strategic direction.
• Responsible for the coordination of activities which support an individual-focused environment that fosters teamwork, initiative, collaboration, and ethical decision-making.
• Establishes and maintains appropriate systems and processes that support a best practice model of services and care in the facility (e.g., PSLS, RAI MDS, PixeleAir, Quality Reviews).
• Analyzes site specific data and develops strategies, in collaboration with IH resources that address identified opportunities for improvement or trends.
• Submits mandatory performance data within the required time frames.
• Monitors and evaluates care, services, and practices to ensure compliance with established standards, policies, and practices of RS within IH; regulated health professional standards; relevant legislations; and licensing regulations.

Individual, Family, and Community Engagement
• Maintains strong linkages with other services in the community to ensure individuals and family members safely transition the continuum of care in the long-term/acute/community environment (e.g., recognizes that individuals and family have the right to be informed of all services available to them and make personal choices/decisions).
• Responsible for the management of individual/family concerns in a supportive, respectful, and timely manner by facilitating communication to seek a positive outcome.
• Works closely with the Long-term Care Health Services Administrator and Patient Care Quality Office in effective resolution of unresolved concerns raised by individuals, family members, and the community.
• Fosters a supportive environment for clinical and ethical research.
• Recognizes and supports auxiliaries, foundations, and other volunteer groups as a valued resource to our homes.

• Communicates pertinent information to staff and explains rationale and impact of operational changes, initiatives, and resource management activities, etc.
• Communicates with physicians and other healthcare providers regarding interventions to meet individual needs.
• Engages in committees which address issues relevant to long-term care and services.
• Liaises with other IH services as relevant to the facility (e.g., dietary, housekeeping, laundry, P&M).

Human Resources and Professional Development
• Assumes responsibility for staff recruitment, reference checking, hiring, ongoing development, performance management, performance evaluation, disciplinary action, and termination as required.
• Administers collective agreements as they apply to the staff and represents the employer in the grievance process and during essential service preparation.
• Manages site level attendance enhancement program, Workers’ Compensation claims, long-term disability, and return to work programs, in collaboration with Human Resources (HR) and Occupational Health and Safety Consultants.
• Participates in labour management committees of the facility.

• Manages the financial resources for the facility within approved levels.
• Participates in the development of operating and capital budgets by identifying the priorities for the facility.
• Monitors assigned budgets, identifies variances, and takes corrective action as required.
• Submits monthly variance reports.

Performs other duties as assigned.

This is a temporary position until the incumbent returns (date unknown). If this description sounds like you then we look forward to reviewing your application!

• Master’s degree in Health Care Administration.
• 7-10 years of experience in progressively more responsible positions, including experience in a management position in a healthcare environment, preferably home and community care.
• Or an equivalent combination of education, training, and experience.

* All postings with a closing date specified close at 11:59 pm PT