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Director, Home Support Transformation
Location:Kelowna
Facility:KELOWNA CHSC
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Competition #:01332643
Employee Type:PERMANENT FULL TIME
Bargaining Unit:NON-CONTRACT
Facility:KELOWNA CHSC
Department:IH CC COMMUNITY HEALTH
Reports To:EXECUTIVE DIRECTOR
Close Date:OPEN UNTIL FILLED*
Comments:

Position Summary

In accordance with the established vision and values of the organization, the Director is responsible for:
• Providing leadership and subject area knowledge to plan, monitor and evaluate the Home Support Services across the health authority that support patient-focused seamless care that is integrated across services.
• Working in collaboration with clinical leadership, identifying and setting strategic direction; ensuring alignment with both provincial and organizational priorities; and guiding the provision of safe, effective, and quality patient-focused care.
• Facilitating the planning and implementation (including identifying resource implications), performance monitoring, and evaluating initiatives set out in the strategic direction.
• Collaborating with various leadership groups with the goal of setting a vision, communicating priorities, and facilitating consensus among diverse stakeholders.
• Responsible for making relevant decisions that impact clinicians and other stakeholders working within and external to the Health Authority.
• Providing strategic counsel to senior leaders and, in turn, influences the goals, objectives, policies, service delivery models, and resource allocation within Interior Health and the province.
• Providing leadership to networks of clinicians and operation leaders across the Health Authority and provincially
• Communicating effectively strategies and plans to internal and external stakeholders.
• Leveraging exceptional relationship-building skills and demonstrating innovative way to communicate and build consensus within diverse groups on complex matters.


TYPICAL DUTIES AND RESPONSIBILITIES:

• Leads a collaborative development process and coordinates the implementation of Health Authority-wide and/or provincial strategic and service delivery plans for the clinical service area based on best practices. This includes researching and developing potential approaches, standards, and work plans; supervising staff; ensuring deliverables are on time/task/budget and aligned with both internal and external priorities; liaising and building relationships; and working with diverse stakeholders, including content area professionals, medical and operational leadership both locally and regionally.
• Develops and leads innovative quality improvement initiatives that inform the continuous development of evidence-based, best practice clinical services across the Health Authority. Activities include coordinating the design, implementation, management, and monitoring of electronic surveillance tools.

• Accountable for successfully leading and achieving accreditation designation requirements relative to the Home Support Services Transformation portfolio.
• Serves as the Data Steward for data and information related to the assigned area for the Health Authority.
• Continuously improves, standardizes, eliminates waste, and adds value from the perspective of the patient, the clinician, and the general public. Leads and/or supports program evaluation and monitoring client outcomes for key initiatives and investments.
• Develops and monitors an annual budget including monitoring budget performance, planning and adjusting deliverables to meet projections and annual targets; approving expenditures; and fiscal reporting.
• Develops regular and ad hoc status reports for internal and external audiences. Proactively identifies areas where progress is not meeting targets and works collaboratively with internal and external partners to develop and implement corrective actions.
• Provides information and data to support responses from other senior leaders and ensures appropriate interpretation of the information. Coordinates information gathering from both a site and provincial level to be able to formulate responses within a timely manner.
• Leads the strategic communication planning for the Home Support Services Transformation portfolio to ensure accurate and consistent messaging internal and external to the Health Authority.
• Acts as a liaison, negotiating and building consensus between provincial and organizational stakeholders.
• Creates and supports clinician working groups as needed. Provides a forum for improved communication.
• Recruits, hires, implements performance management, disciplines, and terminates staff within the portfolio as is required to meet portfolio and organization objectives. Leads the development of educational plans, in-service training, and mentorship to support individual employee professional development and provides talent management and succession planning.
• Performs other duties as assigned.
 
Qualifications

• A Master’s degree and demonstrated achievement of competence and mastery as a result of extensive experience and/or study in a health-related field or Business Administration.
• Seven to ten years of management experience, including program leadership experience in a complex healthcare environment.

LEADS Capabilities
Demonstrates all LEADS Capabilities, in particular:
• Leads Self – self-awareness, demonstrates character
• Engages Others – fosters the development of others, communicates effectively, builds effective teams
• Achieves Results – sets direction, strategically aligns decisions with vision, values & evidence
• Develops Coalitions – builds partnerships & networks to create results, navigates socio-political environments
• System Transformation – demonstrates systems/critical thinking, strategically oriented to the future, champions & orchestrates change

Skills and Abilities
• Ability to leverage exceptional relationship-building skills and find innovative ways to communicate and build consensus with diverse groups regarding complex issues.
• Ability to communicate through a variety of mediums.
• Ability to work with a diverse group of key stakeholders within and external to IH.
• Precision and great attention to detail in spite of short timelines and rapidly changing priorities.
• Ability to identify and facilitate conflict resolution with diplomacy and political savvy.

* All postings with a closing date specified close at 11:59 pm PT