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Switchboard Operator / Receptionist
Location:Penticton
Facility:PENTICTON REGIONAL HSPTL
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Competition #:01492860
Employee Type:CASUAL
Bargaining Unit:HEU
Facility:PENTICTON REGIONAL HSPTL
Department:PRH PATIENT REGISTRATION
Reports To:MANAGER
Hourly Wage:$23.34
Close Date:FEBRUARY 28, 2021*
Comments:Please submit your High School Diploma and a Typing Test (min. 45 wpm within past 48 months) and proof of completed Medical Terminology Course

Position Summary

Penticton Regional Hospital is looking for a Casual Switchboard Operator / Receptionist. Apply today!

When you apply, please ensure you include the following documentation for your application to be considered:
• A current Typing Test 45 wpm or greater completed within past 48 months from a recognized institution, (ON-LINE TESTS NOT ACCEPTED);
• Your Grade 12 Diploma;
• Certificate or Official Transcript showing proof of completion of a Medical Terminology Course;
• Your Resume indicating one year’s recent related experience, Or an equivalent combination of education, training and experience;
• A Cover Letter stating your availability to start in a new position;
• Certificates/Diplomas/Transcripts must be from accredited Schools/Colleges/Universities.

This position performs a variety of clerical duties associated with operating the switchboard, receiving and registering patients, processing accounts receivable such as:

• Operating switchboard and public address/paging systems;
• Participates in various emergency procedures;
• Receives patients/visitors and directs to appropriate areas and checks valuables into the safe;
• Patient registration – admitting duties, arranging escorts for patients, preparing identity armbands, cards and admitting forms;
• Receiving payments for a variety of patient bills and sundry accounts, balances daily cash;
• Clerical duties - typing, compiling and distributing various documents/lists/schedules, completing data entry for admissions and patient count.

Hours of work: Rotating, Days, Evenings, Nights – 07:00 to 15:00, 15:00 to 23:00, 09:00 to 17:00, 17:00 to 21:00, 23:00 to 07:00

This is a Casual opportunity. Casual means there are no guaranteed hours and work requirements can vary from 0 - 37.5 hours per week.

Interior Health strives to create an environment where you enjoy the work you do, the place where you work, and the people around you. Everyone plays a role in the care continuum. Together, we create great workplaces....Be part of a dynamic team!

Come and join us! Our focus is on giving people room to grow, to make an impact in the lives of others.
 
Qualifications

Education, Training and Experience:
• Grade 12, plus
• One year’s recent related experience, Or an equivalent combination of education, training and experience
• Completion of a Typing Test 45 wpm or greater, dated within the past 48 months and must be issued from a valid institution only. (ON-LINE TESTS ARE NOT ACCEPTED)

Skills and Abilities:
• Ability to keyboard 45 wpm.
• Working knowledge of medical terminology.
• Ability to operate related equipment ((i.e. computer hard and software such as Windows, MS Office etc).
• Ability to communicate effectively, both verbally and in writing.
• Ability to deal with patients, visitors and employees in an effective manner.
• Ability to organize work.
• Physical ability to carry out the duties of the position.

**ONLY QUALIFIED CANDIDATES WILL BE CONTACTED.**

* All postings with a closing date specified close at 11:59 pm PT