You must sign in before you can apply for this position. Click here to sign in.
    Print Application Print This Posting

Project Support Coordinator, Youth Mental Health & Substance Use Services (WORKSITE LOCATION IS FLEXIBLE)
Find out MORE about our regions!

Competition #:01567524
Bargaining Unit:NON-CONTRACT
Close Date:JULY 26, 2021*

Position Summary

Interior Health is hiring a permanent full time Project Support Coordinator, Youth Mental Health & Substance Use Services. The location for this position is flexible within the Interior Health region. The ideal candidate will have excellent project management skills.

Reporting to the Manager, Health Systems Improvement within the Mental Health and Substance Use (MHSU) Network. The Project Support Coordinator, Youth MHSU Services is working within the MHSU system of care facilitating, supporting, and preparing project-specific deliverables across all MHSU Network teams.

The Project Support Coordinator will specifically be focused on coordinating activities and projects related to youth MHSU programs and services and related work with regional leadership groups, advisory committees, and working groups. Acting as a resource to the portfolio, this position facilitates ongoing work to establish consistent and Health Authority-wide program standards and policies in the delivery of youth MHSU services. Working as a fully vested, independent member of the MHSU Network Team, the incumbent will establish effective working relationships with internal and external stakeholders; support project-specific deliverables; and take responsibility for the overall management and administration of tracking, monitoring, and reporting processes.


1. Supports the performance monitoring process of youth MHSU programs and services for the Manager, Health System Improvement. Working with other MHSU Network teams and internal/external stakeholders as required.

2. Supports and coordinates the work of the Manager, Health System Improvement by performing duties such as: creating processes and protocols for managing projects and decision-making; tracking and monitoring follow-up and completion of action and issue items; reviewing current methodology, developing and managing tracking and monitoring processes and related work plans; coordinating and synthesizing input from project members, partners and stakeholders on specific issues; developing background information and briefing documents required to support project work; and researching and promoting best-practice strategies.

3. Undertakes specific activities/projects related to MHSU Network portfolio and organizational priorities; establishes effective working relationships at local, IH, and provincial levels; and participates on and supports project-specific working groups, as required. Completes and maintains project documentation including establishing tracking mechanisms for lessons learned. Consults with stakeholders and content experts. Communicates project progress by preparing and distributing progress reports, developing presentations, and posting approved material to shared drives or IH web pages, as required.

4. Acts as the primary resource person related to specific project issues as well as support for the MHSU Network and its working groups. Helps define, prioritize, and strategize, with the MHSU Leadership, issues of common interest to the Network/Operations that require a regional, provincial, or systems approach; develops and preserves communication pathways to allow the ready flow of relevant information among MHSU partners. Confers with program and project team members to provide technical advice and to resolve problems.

5. Develops processes for managing, coding, and maintaining the integrity and confidentiality of information (internal, external, statutory, non-statutory, and clinical) which flows through MHSU. Coordinates responses to internal and external information requests including responding to questions/concerns about strategic projects. Coordinates consultation/collaboration with relevant corporate and MHSU staff to compile information, including data, briefings and project summaries. Reviews all information to ensure submissions are complete and relevant.

6. Ensures collaboration and information sharing across MHSU by providing opportunities for stakeholders to network or receive training through a variety of approaches such as learning sessions, teleconferences, portals, and site visits. Posts and updates content to SharePoint, InsideNet, and the IH public website, as required.

7. Performs other related duties as assigned.

Interior Health strives to create an environment where you enjoy the work you do, the place where you work, and the people around you. Along with a competitive salary, your total compensation package may include vacation, health care and dental benefits, and contributions toward your retirement pension. As a member of the Interior Health (IH) team, you'll have access to services and benefits that can help you get the most out of work while maintaining a balanced lifestyle. Our focus is on giving people room to grow, to make an impact in the lives of others.

Come and join our team….Come live, work and play where others only vacation. Make a difference. Love your work. Apply today!

Education, Training, and Experience:

• A bachelor’s degree in business, health, or public administration, or an equivalent combination of education, training, and experience
• One to three years of recent, related experience working in a complex healthcare environment, preferably within MHSU.
• Training and/or experience in quality improvement, project management, and change management is an asset.

Skills and Abilities:

• Knowledge, skills and abilities within health systems planning (principles and frameworks), project management, administration, and quality improvement, performance monitoring. Current understanding of MHSU service delivery issues and challenges.
• Highly developed organizational skills and the ability to set priorities and effectively coordinate multiple functions.
• Effective verbal/written communication and presentation skills.
• Ability to work effectively as part of a team and in a complex, multi-faceted organization with stakeholders at all levels of the organization as well as with external partners and stakeholders.
• Ability to work independently to set priorities and provide analysis
• Ability to operate related equipment including proficiency in relevant computer applications (i.e., MS Office programs and tools like Excel, Project, Visio, and PowerPoint); knowledge of team site and web design and management.
• Physical ability to perform the duties of the position.
• Current BC Driver’s License.

* All postings with a closing date specified close at 11:59 pm PT