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Benefit Advisor
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Competition #:01734224
Bargaining Unit:NON-CONTRACT
This posting is covered by the Provincial Health Officer’s mandatory COVID-19 vaccination orders and selected applicant(s) must comply.

Interior Health now offers assistance from an Aboriginal Employment Advisor. If you self-identify as Aboriginal (First Nations, Métis or Inuit) and if you would like assistance with internal career exploration, send your question via email to to be redirected to the Employment Advisor.

Position Summary

Are you an excellent team player who excels in a fast-paced environment? We are seeking a Benefit Advisor to join our team! If you are organized, agile and love to provide excellent customer service, apply today!

This is a temporary full time position until March 12, 2023.

About the role:

The Benefit Advisor is responsible for determining benefit plan eligibility and entitlements for employees in assigned client groups. The Benefit Advisor administers the various benefit plans, programs, and accruals in accordance with benefit plan provider guidelines, Collective Agreements, and the Terms and Conditions (T&C) of Employment for Executive and Non Contract Staff. The Benefit Advisor assists individual health facilities and community care facilities with benefit plan information and advice as requested.

Some typical duties of the position:

• Provides benefit plan information and support to individual healthcare facilities and community care facilities in assigned client groups. Processes Collective Agreement and Employment Standards changes to benefit entitlements.

• Determines employees’ entitlements for health and welfare benefit plans and processes applicable applications along with counseling employees regarding benefits (i.e. dual coverage) in accordance with the various different Collective Agreements and Terms and Conditions of Employment.

• Processes life insurance and accidental death and dismemberment claims with beneficiaries/estates and insurers in accordance with the various collective agreements and terms and conditions of employment. Processes advanced life insurance claims and optional life insurance where applicable.

• Interprets hiring, change position, change in status and/or termination documents to determine health and welfare benefit eligibility and various benefit bank entitlements, vacation date entitlement, severance date entitlement, increment bank and/or increment date entitlement and portability entitlements in accordance with the various different past and present Collective Agreements and Terms and Conditions of Employment.

• Determines employees’ eligibility for enrollment in the Municipal Pension Plan and Public Service Pension Plan and processes related documentation. Determines purchase of service eligibility for Municipal Pension and Public Service Pension Plans along with employee and/or employer shared entitlements. Provides Payroll with notification when Pension ceases and/or LTD claims start/stop. Liaises directly with the Pension Corporation on pension issues.

• Counsels employees on the retirement process. Determines severance and sick payout entitlements on retiring/resigning/deceased employees in accordance with the various different past and present Collective Agreements and Terms and Conditions of Employment.

• Interprets the various different past and present Collective Agreements and Terms and Conditions of employment and advises Managers regarding the approval or denial of applications for leaves such as maternity/parental and unpaid leaves. Monitors and maintains leaves in accordance with the various different past and present Collective agreements and the Terms and Conditions of Employment. Provides the employees with the various benefit entitlements including cost to continue coverage during leaves, layoffs, etc. and arranges supplemental benefit payment agreements and pre-authorized payment plans.

• Provides various Short and Long Term Disability (LTD) Plan information and documentation to employees in consultation with Disability Management Specialists. Processes all documentation related to LTD claims including completing earnings calculations for entitlements and liaises directly with insurance carriers.

• Represents the employer in administering LTD claims, WCB wage loss, WCB Section 16 and various different types of return to work agreements to determine appropriate continuance of benefit banks and health and welfare entitlements.

• Adjusts vacation dates, plans and increment entitlement dates and seniority entitlement dates for leaves over entitlement in accordance with the various past and present Collective Agreements and Terms and Conditions of Employment.

• Audits non-insured benefit accruals for applicable adjustments. Audits insured benefits for changes in entitlement.

• Completes third party requests for information as related to benefits.

• Provides expert advice to the Employee Relations and Labour Relations Specialists regarding benefit related grievances.

• Performs other related duties as assigned.

Some of the Benefits of Joining Interior Health:

An attractive remuneration package in keeping with your qualifications and experience and excellent career prospects awaits the right candidate. In addition to a competitive wage, we offer a total compensation package! We have one of the best benefit package and pension plans in Canada. In addition to Medical, Dental and Extended Health coverage, we offer paid annual vacation starting at 4 weeks (20 days) up to a maximum of 7 weeks (35 days). We also offer an attractive (defined benefit) employee pension plan, disability and life insurance, and options for maternity &/or paternity leave top-up.

Love your work, apply today!

Education, Training, and Experience
• Degree or Diploma in Human Resource Management or a related field.
• CPHR is considered an asset.
• Three to five years of recent, related experience, including a thorough knowledge of relevant Collective Agreements, the Pension Act, policies, and employee benefit programs in the healthcare industry.
• Or an equivalent combination of education, training and experience.

Skills and Abilities
• Ability to communicate effectively both verbally and in writing.
• Ability to work independently and interdependently as a team member.
• Ability to influence others effectively at all levels of the organization as well as externally.
• Ability to assimilate the details of various Collective Agreements and to apply them to varied and complex situations.
• Ability to operate related equipment and software programs.
• Attention to detail
• Physical ability to perform the duties of the position.

* All postings with a closing date specified close at 11:59 pm PT